He had a keen eye for what worked and what didn’t and a special knack for making customers happy. In fact, people were so delighted with his work that they’d often call his boss to compliment him.
Jeff was always thinking up ideas to improve the service in the companies he worked for, but in most cases, the owners didn’t want to change anything. The standard practice among garage door companies was – and for most still is – to rush through each call to maximize profits.
With his deep passion for connecting with the community and an unwavering commitment to top-tier service, Jeff eventually decided to do something about this and start his own company.
He wanted to serve customers at a higher level and build a team of HIGHLY TRAINED technicians who were great with people and genuinely addressed their needs. Making sure people were cared for rather than rushing through as many calls as possible.
On top of that, Jeff believed that delivering unsurpassed service could only happen if his internal team was HAPPY. (Yes, at Jolly Goat – we’re a team dedicated to inspiring and caring for each other so we can spread that joy to you – our client!).
Each of us completes a thorough (and unique) training program to ensure we are experts at what we do. Everyone goes through a rigorous certification course, from our in-the-field technicians to our office staff, and we have to graduate before we can even begin to serve our customers and clients.
From the moment you speak to one of our team on the phone to talking with our technicians on the way to your house, through the entire process of addressing whatever you need to have done, you’ll have a first-class experience that will blow your mind.
Jolly Goat is a company that grew from a simple mission: combine quality garage service with a wholly joyful experience. We started from humble beginnings, and as we grow to nationwide acclaim, our vision remains consistent— “deliver unparalleled service with a touch of fun.”
Thanks for reading our story, but now it’s time to hear yours.
Whether you have an emergency, need some maintenance, or are considering upgrades or an install – we want to hear from you!
Our highly trained and passionate team will happily guide you through the entire process from start to finish. If your door is on the fritz, we’ll come out and get it fixed. You’ll get our Jolly Goat 29-point safety inspection to ensure everything is tip-top so you won’t have any future surprises.
If you’re looking for upgrades or a new garage door, we’ll take you through our 5-Step Door Replacement Process to help you find the absolute best fit for you.